Examples of Company Policies
Business policies are a general declaration that is embraced by a business. The policies set out what the business stands for and what the objectives of the company are. Every business policy is supported by procedure manuals which are instigated to describe how to apply the policies to the businesses’ clients.last updated Saturday, March 30, 2024
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The procedure manual is also implemented to describe how the policies can be applied to the staff and products and also guidelines required to follow the procedure manuals. Illustrations of areas where businesses usually introduce policies are human resources, accounting, customer service and ethics.
Human Resource
Policies enforced in the human resource area address matters such as employment and termination, promotion and payment increase, benefits, and discipline. For illustration, a regular human resource policy implemented to address employment can read: " New employees shall be imperilled to a five-month experimental period during which work is at-will.”
Accounting
Accounting is all about how money is handled in a company. Therefore, accounting policies also deal with how money is handled, both the expenditure and the certification of In-flow and out-flow. For instance, a typical accounting policy concerning the receipt of donations to a company may read, “Donations of stock, bonds, art, and antiques are recorded. The documented information can be available to officers, stakeholders, and the workforce.
Customer Service
Customer service policies address issues regarding the relationship between the workers and the customers. For instance, a customer service policy may read. “All employees should deal with the clients. Regardless of your position.” Employees can also be told to represent the company as they would represent their families. Employees can improve customer relationships by answering phones before three rings, transferring office calls correctly, giving updates if possible and treating others in a way you would like to be treated if you were a client.
Ethics
Policies for ethical conduct are implemented to address issues like integrity, respect, fairness, and honesty.
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