What We Should Look For in a Modern Enterprise Content Management System (ECM)
Capabilities, Functionality, and Data Management in Modern Enterprise Content Management Systemslast updated Thursday, October 2, 2025
#Enterprise Content Management Tools #Enterprise Content Management strategies
| | by John Burson | Content Manager, Paperfree Magazine |
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Enterprise Content Management System Capabilities
Supports incoming data
Modern ECM systems must support data from various sources, including text, images, videos, email, streaming data, and sensor data.
| Enterprise Content Management System |
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| Images |
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| Videos |
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| Emails |
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| Streaming Data |
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| Sensor's Data |
Compatibility with other internal systems
The Enterprise Content Management system has to be compatible with other internal systems, such as Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), and digital asset management systems.
| Enterprise Content Management System |
↓↑
| Web Content Management System |
↓↑
| Enterprise Resource Planning System |
↓↑
| Customer Relationship Management System |
↓↑
| Digital Asset Management System |
Enterprise Content Management Functionality
Capturing external content
A modern ECM system must support the capture of content from external platforms (Facebook, Twitter, LinkedIn, etc.).
| Enterprise Content Management System |
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↑
| Twitter / X |
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| Google + |
Post content on external platforms
The ECM system enables the management of outgoing content to external platforms (such as Facebook, Twitter / X, LinkedIn, etc.) when changes are made to internal content.
| Enterprise Content Management System |
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↓
| Twitter / X |
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| Google + |
Enterprise Content Management System and Data Management
Manage data
The ECM solution provides data retention, management, and destruction.
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| Retention |
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| Management |
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| Destruction |
Organize data
The ECM system enables the organization of data files in personal folders, personal folders within group folders, and group folders within file cabinets.
| Data Files ∈ Personal Folders |
| Personal Folders ∈ Group Folders |
| Group Folders ∈ File Cabinets |
Store data
Modern ECM systems have a data repository large enough to accommodate all data.
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| Repository tool |
Manage global access
A modern ECM system must be cloud-based, allowing teams to access files from anywhere, on any device, without requiring a VPN login.
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| Global Team |
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